Remote Conferencing

Communication is key to a successful business, whether it is staying in touch with clients, customers, vendors, or your employees. Our American economy is no longer just local or regional in nature, but global. That means communication many times happens remotely through video conferencing, email, web applications, or smartphone apps. Does your company have the right technology to stay in touch from a distance? Here are a few of the top web conferencing software programs that will help you stay in touch and maintain communication necessary for a successful business:

 

  • ConnectWise Control – This program allows for 1:1 screen sharing through remote support and remote access tools. Remote meetings allow for an unlimited number of attendees. It also allows users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between.
  • Blackboard Collaborate – This web conferencing solution supports a modern workplace with two-way VoIP(Voice over Internet Protocols), multi-point video, built-in phone conferencing, interactive whiteboard, desktop sharing, and more.
  • Webinato – Used by industry leaders such as Amazon and Hubspot, this platform allows for a secure environment for professional presentations and has many interactive features.
  • Same Page – Collaborate with your team on video calls and through content sharing. Combine files, tasks, calendars, maps, videos, and team conversation together on one page. Edit a page simultaneously with anyone all while chatting with them in great video quality.

 

There are hundreds of conferencing platforms and software packages. Let M&H Consulting help you decide which is best for your company. Call us at 1-(866)-964-8324 for a free initial consultation.

 

Handling Technology Needs of Remote Employees

With technology expanding, there are many things we can do today that we could not do before the Internet came to rise.  One of those things, which has revolutionized the way we work, is off-site working, or remote work. According to Business News Daily, 79% of workers worldwide are working remotely at least once a week.

With the expansion of businesses trying to offer remote work as an option to some employees, there are many new technology systems made to help manage and make it easier to work off-site.

Encryption:

When working off-site, it is important to have laptops and computers encrypted in order to protect delicate work information.

Software Protection:

All employees should have a virus protection software to ensure that nothing affects the efficiency or work productivity.

VPN:

A form of VPN, or Virtual Private Network, is a good way for employees to get work done wherever they may be in a safe and secure way. With a VPN, all employees could have access and share content to one another.

Firewall:

A firewall helps keep hackers and viruses from coming to contact with your computer through the Internet.

Web Camera:

Videoconferencing is a great way to get all employees to an important meeting whenever they are off-site so that everyone can participate in real time.

Collaboration Tools:

Having access to a collaboration tool —like Trello, Yammer, Red Pen, etc.— can help employees to plan, organize and assign projects and other contents.

Social Media Managing Tool:

If the company has many social media platforms that need to be managed by multiple people on and off-site, a social media managing tool—like Hootsuit, Buffer, Social Bro, etc.—can help employees manage and schedule certain posts at all different times of the day.

Group Chats & IM:

Group chats and instant messaging websites—like HipChat, Office Chat, Campfire, etc.—can keep employees connected. It also makes it easier for them to share information instantly with a large group.

Password Manager:

If you or your employees are working with multiple sites requiring passwords, a password manager—like Dashlane, KeePass, 1Password, etc.—could help you securely save and share passwords online.

Aside from all technology management systems, it is also important to have people managing remote workers by reviewing their logs, providing advice, and staying in contact with them. Having a clear communication guideline, like what times they should be available and what the best ways to contact them is, can help the work go about more smoothly.

 

Advantages of a VPN

Brian Gilman

As security becomes an increasing concern in today’s IT business environment, an office is faced with many options as to how to address this potential problem. Many companies would benefit from a virtual private network (VPN) connection. A VPN gives users the ability to share files over a network, access mapped network drives when away from the office, share remote printers, enhanced security and the ability to remotely connect to their work machine (RDP).

A VPN connection sets up a “tunnel” between your main office and the current office you are working out of. For example if you are home for the weekend but want to work on files that may be located in your office, a VPN lets you “tunnel” into your office network. Once connected you can access files that are mapped over a shared
drive, run programs that use files off of another computer or a server, and print remotely so that your documents are ready on Monday morning.

vpn-network

When you remotely connect into your machine through a VPN connection you get the feel as though you are sitting right in front of your machine. You can control the cursor remotely as well as the keyboard. This can be very advantageous in a case where you are that employee that is always on the go. If you leave a document open on your work computer, you can then access it remotely and finish it from your home or from your laptop if you are on vacation.

A VPN could be your next step to advancing your company’s network. It can give you peace of mind so that you are not always worried about keeping all your documents on a flash drive. If you are interested in setting up a VPN connection, please call M&H Consulting at 866-9MH-TECH or support@mhconsults.com.

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