Business Apps for Getting Organized

One of the characteristics of a good business leader, whether you own a small business or large corporation, is the ability to stay organized. If you feel like you are always searching for items or find it hard to stay productive, you may need to “tweak” your organizational skills. Thankfully, technology has come a long way to help you get organized and stay that way from the moment you walk into work until the lights go out at closing. Here are some apps to consider that your IT department could easily put on your mobile devices.

  • To Do Lists – Do you need to maintain a running list of items that need to be accomplished either short or long term? There are apps that can help you quickly jot down items that may slip through the cracks during a busy work day. Two such app are Wunderlist which allows you to share work project lists and EasilyDo which allows for task lists to be prioritized and distributed to employees.
  • Note Taking – We have all been in meetings where we need to take notes, copy and share them with other members of the team. Evernote is a note taking application that lets you record and collect information that you have found interest in.  You can also share your notes with your team members using this application.
  • Financial Organization – Organization specifically geared toward financial expenses can be easily tracked using Expensify. This app allows you to take pictures of your receipts and store them all on one convenient dashboard.
  • Appointments and Event Organizing – As a business leader or manager, there are probably a million appointments, phone calls or conferences that you attend annually. Keeping those dates and times organized can be simple when using Google Calendar or Doodle. These apps allow you to manage and track your calendars across multiple platforms that include Outlook, Gmail, and Yahoo.

What you Need to know about Servers

Not many people know the use and function of servers, and for those who are not tech savvy or experts in IT, it is important to know the use and function of your computers server.

A server is a computer, or computer program, that is setup to run one or multiple server applications such as mail, network, applications, print and web servers among many others. Basically, it is the main component of a network, since it manages access to the resources, files, programs used by all other computers. Many believe they have to be custom-built, but that isn’t the case. Servers simply have to be able to run server applications when you need them to. Older and less expensive computers can also be setup as servers.

There are different types of servers, such as:

  • Dedicated servers – A dedicated server is a single computer within a network that is used for only one single purpose. They are mainly used when talking about web hosting, which allows you to make a website that is accessible to the internet.
  • Virtual Private servers – Instead of having one physical computer used for one business’ needs, a virtual private server (VPS) is used on a single server computer but services multiple customers.
  • Cloud servers – A cloud server is created, hosted and delivered through a cloud platform. A cloud server is made up of remote servers that are all hosted online. When using a cloud server, you are renting virtual server space and accessing it remotely through a cloud provider.

Servers are essentially the spine and life blood of your business. If it crashes, then your business crashes. As a result, you want to take reasonable precaution to get rid off any single points of failure in your server’s architecture. Many ‘server-class’ computer has multiple levels of redundancies and typically has hot-plug capabilities.
Now you can know the importance of servers without being an IT expert.

IT Jobs and Careers

With the IT market being so competitive, it can be difficult choosing or looking for the right job description that fits you and your experiences the best. This can be true for you whether you are a looking for an entry level job or are an expert in the field with multiple job experiences under your belt. Because of this we have decided to review some of many IT job positions that exist and the responsibilities they require.

IT Consultant:

An IT consultant works directly alongside clients (individuals and businesses) evaluating and researching solutions for any concern they may have about their own technology systems.

Cloud Architect:

IT professionals with this job title are in charge of monitoring a company’s cloud system and make sure it is organized and being maintained properly in order to prevent any data or security issues.

Software Developer:

These professionals are the creative geniuses behind the development of different applications and programs that help companies complete specific tasks. They can either work on their own or with a team and are in charge of updating and testing codes to ensure they work the way they are meant to.

IT Director:

These professionals are also known as IT managers and IT leaders. IT Directors are in charge of the evaluating the function of the technology used at a business and executing the changes needed to maintain a productive work environment.

System Administrator:

These professionals are also known as sysadmins. Their overall responsibility is to manage, support and troubleshoot servers.  

Tech Skills for 2017

As mentioned in our previous blog, the IT industry can be a competitive one, especially for those who are looking for an entry level job. Because of this, we have decided to share with you some marketable technological skills that could help you land an IT job in this New Year. If you find that you have many of these tech skills already, be sure to advertise them when attending job interviews.

Programming Skills:

Programming skills are a useful skill to have for software and application developments. Many companies that have applications or specific software also hire those with programming skills to help upkeep and maintain it.

Technical Support Skills:

By this we mean having the full knowledge of various software and hardware to be able to help other businesses and individuals with any technological complications. Being able to have such skill could help you sell yourself in many interviews since this type of job is the most in demand.

Analytics Skills:

If you are analytics certified, market it! This is just almost as important of a skill as coding/programming in the IT industry. Being able to know and understand how to analyze certain information is important in helping businesses determine the advantages and weaknesses of each company.

Cloud Computing Skills:

Because many businesses are switching to cloud computing to better save and easily access their data, being able to observe, organize, and maintain cloud services is a significantly useful skill. Many businesses with unique cloud computing services need to have a well organized service in order to be able to do work efficiently and cloud architects can help ensure that it gets done without complications.

There are many other skills not mentioned here that can help you land an IT job. Simply be prepared to know which ones could be the most important for the job you are interviewing for in order to stand out.

Best Software for HR

Having the appropriate human resource software can make all the difference in managing the tons of HR duties, but with an abundance amount of HR software programs it can be difficult to decide on the right one for your business. Some HR professionals may use the trial and error strategy to help them decide on the program that they feel works best for them, but doing this can be costly depending on the programs you use and/or how many tries it takes you to find “the right one.” Now, various business professionals may find that some programs work better for them than for others. Because of this, we have decided to give our readers a guide on what to look for in an HR software program along with a list of some existing programs that have had positive reviews.

To understand what you need to look for in a program, you must first understand the purpose of HR software. An effective program should be able to:

-Handle all administrative work

-Keep records on employees and tasks

-Provide tools for finding and retaining quality employees

In order to have a software that helps with the appropriate HR duties there are certain features to look for when doing research on them:

-Employee self-service

-Application tracking and screening

-Compensation and Succession Planning

-Collaboration tools

-Payroll and Benefits

-Performance Management


-Attendance Tracking

-Mobile Accessibility

Here is a list of some human resource programs that have received positive reviews:


-People Matter




Need help deciding on a software? Call M&H Consulting for further advice!

How to Fix a Jamming Printer

Imagine printing out some important documents at work and all of a sudden hearing the dreaded beeping sound of your printer being jammed in the middle of the print. Chances are that isn’t even the first time it’s happened that week. We have all been there! No matter what we do, it seems like the printer is constantly getting jammed. Because of this, we have put together some guidance on ways to fix your printer.

First thing you should do when your printer gets jammed is shut it down completely. Things will be moved around within the printer, this way you’ll be avoiding any electrical issues. Next, you would need to open every door or lever that leads or is connected to the paper path. Follow the path of the paper from the opening tray all the way through the output tray. This way, you will be able to see where the jam is occurring.

Many times, small scraps can be the cause of printer jams. Because of this, once you have followed the paper’s path, you should carefully pull out the paper while closely checking to see if there are any small scraps wrapped around. Also, when pulling out the paper, you should make sure to do it firmly and carefully towards the direction of the path to avoid any more jammed scraps or any mechanical issues. Once this is done, you should close all the doors/levers and restart the printer. It should automatically reset after this.

Once the issue is resolved, in order to prevent this from occurring again, make sure to only use one kind of paper at a time, make sure to reload the paper tray in the correct way, and verify that all the settings are set up in the correct way needed.

If the printer continues to jam, or doesn’t reset correctly, you may need to contact an IT professional like M&H to take a look and determine what the root cause of the problem is.

Saying Goodbye to Windows XP

Microsoft’s Windows XP was perhaps the most revolutionary and acclaimed computer operating system of the last 15 years. XP quickly became the industry standard for business computers, and PC users became very accustomed to how it works.

With the reputation that its successor, Windows Vista, acquired shortly after its release in 2007, many users decided to continue using the familiar Windows XP instead of upgrading. Many of these same users also decided to hold off on upgrading to Windows 7 after it was released in 2009, and continued to avoid upgrading after the 2012 release of Windows 8. Throughout this time, Microsoft has continued to offer updates and support for Windows XP, but have announced that this support will finally end as of April 8, 2014. As this date draws closer, it is strongly recommended that users consider upgrading.

So, what does a lack of support from Microsoft really mean for Windows XP users? In addition to a lack of troubleshooting help from Microsoft, 0/S updates will no longer be available for Windows XP. Many updates that Microsoft releases are patches intended to repair specific security problems. The longer a system goes without updates, the more vulnerable it becomes to malware, spyware and hacking, which can potentially lead to problems with data security and/or data loss. In addition to security issues, users may start to experience compatibility issues, as manufacturers of software, printers, etc. will no longer support XP. Many software and hardware manufacturers have already stopped supporting compatibility with XP systems.

Once you have decided to replace your Windows XP PC, your first step should be to check in with your IT consultant. It is extremely important to verify the compatibility of your software and hardware with the new PC that you plan to purchase. The programs and hardware that you are currently using can drastically affect the type of PC that you will need to purchase. In addition to checking the compatibility of software and drivers with your new operating system, the daily tasks that you execute on your PC should be considered in determining the processor, amount of memory, video card, and other components that you select for your new PC.

Today, almost all new computers are manufactured with Windows 8, but Windows 7 machines are still available from some manufacturers. Your first inclination may be to purchase a Windows 8 PC, as it is the “latest and greatest” operating system. While it is a quality operating system, it can take some time for software and hardware manufacturers to catch up with operating system requirements, so the possibility of compatibility issues with your software and hardware still exists.

Thorough research and calls to vendors may be required to make sure that everything will work as expected when upgrading your PC. If we find that there are Windows 8-compatibility issues with some of your software or hardware, Windows 7 computers are still available to order through M&H Consulting. The final Microsoft cut-off date for Windows 7 availability is October 2014. If you need to replace a computer and have questions, feel free to give us a call at 1-866-9MH-tech or email us at, and we will be happy to help you determine your needs for your next PC and assist you in its configuration.

Remotely Supporting Mobile Devices

Remote access is a tool that we at M&H frequently use to provide immediate support to our clients when they have computer issues and questions. Using remote access software, we can instantly connect to our clients’ system and resolve issues as they occur, eliminating the need for the delay and cost of travel time. But what about when you need assistance with a mobile device, such as a tablet, Android, or iPhone? M&H frequently gets requests for remote assistance for mobile device users, either for troubleshooting miscellaneous issues, installing & configuring apps, or setting up email accounts. Generally we are able to walk users through these issues over the phone, but it can sometimes take extra time, and it can also be more difficult for the end user.


In our constant effort to improve our level of service, we have researched and tested various solutions for remotely accessing mobile devices, so that we can make this process easier for users. After finishing our testing, we have selected a solution that has been shown to be consistently effective:TeamViewer. With TeamViewer, we can connect to, and then control or configure (depending on the type of device) a user’s device remotely. To be ready to take advantage of this support option, we recommend you pre-install TeamViewer QuickSupport on your devices now. This is a free app that can be found in the Android or Apple application stores. Once installed, this app will generate a 9 digit device ID number. Simply open the app on your device to get your unique 9 digit ID number. The next time you need support on your mobile device, you can simply call us and give us your 9 digit TeamViewer ID, and our technicians should be able to connect directly to your device to assist you. If you have any questions about installing this free application, please don’t hesitate to email us at